On hold with US Airways
Transportation — By Chris on December 27, 2009 at 9:12 am
My husband, falling asleep with the phone while on hold with US Airways. His noon flight into DCA was canceled because Terminal C at the airport was flooded, due to a burst pipe. Total time on hold: 2 hours, 10 minutes.
Still, others may have endured longer – when we called on a second phone, the time estimate was 412 minutes – that’s nearly 7 hours!
Good luck to everyone traveling today!
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2 Comments
Blizzard in the New England area and I have been on hold with US Air for 217 minutes so far. I have had 2 rebookings and 2 canceled flights and still on the ground.. Fortunately I am at my home on hold so that is a bonus.
Dan – Ugh, I feel your pain. Never have I been so happy that I stayed out on the West Coast for the holidays. Good luck getting to your final destination!